Terms

Boss Level Bakery

Last Updated: 3/11/2026

Welcome to Boss Level Bakery. By placing an order, submitting a custom request, or purchasing from us, you agree to the following terms.

Cottage Food Notice

Boss Level Bakery operates under the Illinois Cottage Food Law.

Our products are made in a home kitchen that is not inspected by the Illinois Department of Public Health or local health department.

Products may contain or come into contact with common allergens including:

  • wheat
  • eggs
  • dairy
  • nuts
  • soy

 

If you have food allergies or sensitivities, please contact us before ordering.

Orders & Availability

All products are made to order in small batches.

Orders are accepted based on:

  • ingredient availability
  • production capacity
  • event timelines

 

Submitting a custom order form does not guarantee acceptance.

We will confirm availability before finalizing an order.

Payment

Payment terms may vary depending on the order.

For custom or larger orders:

  • A deposit may be required to secure the order date
  • Full payment may be required before pickup

 

Accepted payment methods may include:

  • online payment
  • invoice payment
  • approved digital payment platforms

 

Orders are not considered confirmed until payment is received.

Pickup & Delivery

Orders are typically pickup only unless delivery is arranged in advance.

Customers are responsible for:

  • arriving within the scheduled pickup window
  • transporting products safely after pickup

 

Once an order has been picked up, Boss Level Bakery is not responsible for damage caused during transport or handling.

Custom Orders

Custom orders are created based on the information provided during the ordering process.

We will do our best to match:

  • color schemes
  • themes
  • design inspiration

 

However, final designs may vary slightly from inspiration photos or references.

Custom orders may require additional time and pricing depending on complexity.

Order Changes

Changes to orders may be possible if requested with sufficient notice.

Once production has started, changes may not be possible.

We recommend reviewing order details carefully before confirming.

Cancellations & Refunds

Because our products are perishable and made to order, the following policy applies:

  • Deposits may be non-refundable depending on the order.
  • Cancellations made close to the scheduled pickup date may not be eligible for refunds.
  • Completed orders are not refundable once prepared or picked up.

 

If an issue occurs with your order, please contact us and we will review the situation.

Product Care

For best quality:

  • Keep baked goods at recommended storage conditions.
  • Follow any storage instructions provided with the order.

 

Boss Level Bakery is not responsible for product quality once items are improperly stored or handled.

Intellectual Property

All branding, product photography, designs, and website content belonging to Boss Level Bakery may not be reproduced or used without permission.

Right to Refuse Service

Boss Level Bakery reserves the right to refuse or cancel orders at our discretion, including but not limited to:

  • scheduling limitations
  • inappropriate requests
  • unsafe or unreasonable conditions

Contact

For questions regarding orders or these policies, please contact:

Boss Level Bakery

Email: TJ or Calleena
Website: bosslevelbakery.com